Rabbit & Ball Tugs
Rainbow Dog Tugs
Rabbit & Ball Tugs
Rabbit & Ball Tugs
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Limited Edition
Made at Rainbow Dog Tugs.
Real Rabbit hide has been added to a Ball and Webbing to get your dog excited about playing with you and the Tug.
Small Toothy Ball is 4.5cm and total length is 32cm.
Small Ball is 5cm and total length of tug is 32cm
Large Foam ball is 7cm and total length is 34cm.
If you need 2 matching toys, please message us.
These are not chewing toys so please do not leave unattended with your dog.
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Shipping Details
Here at Rainbow Tug Toys we use Australia Post to send your dogs their Toys.
Each order has a tracking number that we email to you as soon as we send your products.
We do this within 1 day of receiving our order. We ship every day.
Delivery times can vary within Australia.
Australian Shipping Rates
Your shipping is calculated at checkout.
We can ship up to 8 kg in one order.
International Shipping Rates
We ship Internationally - your rate will be calculated and displayed at checkout.
* Please be aware that any additional duties and/or import taxes applicable in your country will be your responsibility.
PLEASE NOTE: COVID-19 restrictions may cause delays.
Questions: Please contact: cutedogs@bigpond.com
Refunds and Returns
Returns and Refunds Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return request, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return request, you can contact us at cutedogs@bigpond.com. Please note that returns will need to be sent to the following address:
Rainbow Dog Tugs
395 Londonderry Road
Londonderry NSW 2753
Australia
Change of mind return - shipping fee’s will be at the cost of the purchaser.
Faulty items return shipping fee’s will be at the cost of the purchaser and be refunded to the purchaser once the return is received back to Rainbow Dog Tugs and the necessary product checks have been made.
You can always contact us for any return questions at cutedogs@bigpond.com.
Please ensure you always ask your Postal company for a tracking number so we may track the product until it arrives at Rainbow Dog Tugs.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable/non-refundable items
We are unable to return or refund:
Custom made products.
Products specifically purchased for you from Australia or International suppliers.
Sale or discounted items.
Wholesale orders.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cutedogs@bigpond.com.
Contact
Opening Hours
We are always open to receive your orders or questions.
Occasionally we may be training our own dogs so will return your contact as soon as we are able.
We strive to have a wide variety of toys so when you choose, it may be the only one in that colour so making your toy as individual as possible. We strive to keep this website up to date as possible, adding new products often.
If you need to contact us, please send us a message via our Rainbow Dog Tugs Facebook page.
Get In Touch
Throw us a question,
we promise to fetch
FAQs
Opening Hours
We are always open to receive your orders or questions.
Occasionally we may be training our own dogs so will return your contact as soon as we are able.
We strive to have a wide variety of toys so when you choose, it may be the only one in that colour so making your toy as individual as possible. We strive to keep this website up to date as possible, adding new products often.
If you need to contact us, please send us a message via our Rainbow Dog Tugs Facebook page.